They can’t describe the bug.
They can circle it.

A feedback button for your website. Anyone on your team can mark what’s wrong, and you get an issue with the screenshot, page, browser and console errors attached.

Plans from £7 a month
  1. 1A teammate spots a bug
  2. 2Circles it
  3. 3Types what’s wrong
  4. 4You get the issue
crumbandco.co.uk/visit
Crumb & Co. MenuVisitOrder

Fresh bread,
every morning.

Book a table

Can’t read the button on my phone, half the words are missing

Sarah · marketingSend
Help the dev
Your inbox
HTD-128 New

“Book a table” button text cut off on mobile

page/visit
browserSafari 18 · iOS 18
viewport393 × 852
reporterSarah (marketing)
console · 1 error
TypeError: Cannot read properties of null (reading 'offsetWidth')
no back and forth

A bug report, as it usually arrives.

SarahMarketing 10:42

hi, the button on the visit page looks weird on my phone?? can you sort it before friday. thanks x

helpthe.dev answers all three before you have to ask.

which button?
“Book a table” on /visit
weird how??
Label cut off, plus a TypeError in the console
which phone?
Safari 18 on iOS 18, 393 × 852

Lands where your team already works.

Every report becomes an issue, a card or a message in the tool you already use, with the screenshot, page, browser and console errors attached.

Email An email to dev@crumbandco.co.uk Day one
HTD-128from Sarah · marketing

“Book a table” button text cut off on mobile

screenshot /visit Safari 18 · iOS 18 393 × 852 1 console error

Email works from day one. Slack, GitHub, Linear and Trello come next, then the rest, in the order the waitlist votes for.

Everything you’d have asked for.

A teammate draws one circle. The widget collects everything else.

The screenshot

annotated
exactly what they saw

The console

6 entries
10:42:03logapp booted in 412ms
10:42:03logGET /api/availability 200
10:42:04warnfont “Gelica” failed, using fallback
10:42:05errorTypeError: Cannot read properties of null
10:42:05at fitButtonLabel (booking.js:88:14)
10:42:47loghelpthe.dev widget opened
logged 42s before they hit send

The device

detected automatically
pagecrumbandco.co.uk/visit
browserSafari 18.1
osiOS 18.1
viewport393 × 852 @3x
timezoneEurope/London
reportedMon 12 Oct, 10:42
no more “which phone?”

The inbox

3 open
“Book a table” text cut off on mobilewebsite
Opening hours wrong in the footerwebsite
Checkout won’t submit on Firefoxshop
Logo blurry on Retina screensapp
every report, one list

One line in the <head>.

Works anywhere you can paste a script tag. Add it to staging only if you want feedback before launch.

index.html
<script src="https://helpthe.dev/w.js" data-site="hd_your_site_key" async></script>
WordPress Shopify Laravel Webflow Next.js Plain HTML

Simple pricing. Cancel any time.

Starter
£7 / month
  • 1 website
  • Up to 3 people
  • Unlimited reports
  • Email alerts
Join the waitlist
Team
£18 / month popular
  • Up to 10 websites
  • Unlimited people
  • Unlimited reports
  • Email alerts and shareable report links
Get early access
Business
Custom
  • Unlimited websites
  • SSO
  • Priority support
  • Pay by invoice
Tell us what you need

Tell us what’s wrong with it.

helpthe.dev is still being built. A couple of minutes of honest feedback decides what we build first.

Would your team pay for this?

Questions

Does the person reporting need an account?+

No. They click the button, mark the problem and send. Name and email are optional.

Will it slow the site down?+

No. The script loads asynchronously and stays idle until someone opens it. You can also add it to staging only.

Who is it for?+

Teams with a website or web app. Marketing, support and QA can report a problem in a few clicks, and developers get everything they need to fix it.

When can I use it?+

It’s in development now. Join the waitlist and you’ll be among the first to get access.

Your team already circles bugs. In Paint. Then they send you a JPEG.

Get early access

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